Events and Member Engagement Officer
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The Organisation
The Australian Council of Social Service (ACOSS) is the peak national body for community and social services and a leading advocate for people affected by poverty and inequality. With an extensive network of member organisations and community sector partners across metro, regional and remote Australia, ACOSS is a powerful voice for change.
Through policy and research, public advocacy and campaigning, ACOSS and its members work closely with government, the media and key stakeholders to tackle poverty and inequalities and support people directly affected to be at the centre of policy debates.
Benefits & Culture
- Values driven organisation, for-purpose led work
- Flexible hybrid working arrangements
- Supportive, collaborative and inclusive small team culture
- Genuine learning and development opportunities
- Additional leave, flex time and above-award conditions
The Role
Reporting to Director of Communications and Engagement, you will take end-to-end responsibility for all ACOSS events and play a key role in supporting strong member engagement. This is a hands-on role within a small team where you will be responsible for a variety of functions which include:
- Coordinating and managing the ACOSS events calendar
- Planning and delivery of member and national events
- Member communications; newsletters, event promotions, social media content, and engagement activities
- Providing technical and speaker support during events to ensure smooth delivery
- Maintaining CRM and event platforms to manage event registrations and member data
- Collaboration with internal teams and external partners
Skills Required
This role will suit candidates who have experience in event coordination or project management, and the ability to write engaging content. Importantly you care about social impact and are motivated to engage with a national network of members working to reduce poverty and inequality.
You thrive and can work autonomously in a dynamic environment with concurrent projects, and you remain calm in high pressure situations. Your ability and willingness to work collaboratively within a small cohesive team, multitask, and apply a process driven, accurate and organised approach will be key to your success.
Additionally you bring:
- Highly developed ability to plan, organise and manage competing priorities
- Excellent communication and copywriting skills
- ICT capability and experience with CRM or event platforms e.g. Humantix, Eventbrite
- Strong interpersonal and stakeholder engagement skills
If you’re an organised events professional who thrives in a dynamic environment and is passionate about social impact, please apply by submitting your cover letter responding to the skills required above, along with your resume quoting ref 1428749. For further information or to access the full candidate information pack, please fill in the form here https://www.ngorecruitment.com/acoss-candidate-pack-request; alternatively contact Seyi Ajayi on 02 8243 0570.
Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.
NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.
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