• National charity supporting families through critical healthcare experiences
• Work closely with CEO and executive to drive alignment and execution
• Suited to candidates from complex or federated environments | Sydney based

The Organisation

Ronald McDonald House Australia is a national charity supporting families with children who are ill or injured. Working across a federated network of 11 independently governed chapters, Ronald McDonald House delivers essential accommodation, support services and programs to families across Australia. Operating as part of the global Ronald McDonald House network, Ronald McDonald House Australia plays a central role in enabling system-wide impact supporting chapters through national fundraising, shared services, and strategic leadership.
  
Following a recent rebrand and the introduction of a global Excellence Framework, Ronald McDonald House Australia is entering a new phase of alignment and capability building, strengthening consistency, connectivity and performance across Australia. This role sits at the centre of that ambition, working across leadership and teams to ensure strategy is effectively translated into coordinated, system-wide execution.
 
 
Benefits & Culture

• Deliver tangible benefit for families and communities
• Collaborative, values-driven culture with executive engagement
• Opportunity to work directly with CEO and senior leadership
• Sydney-based role with hybrid working options to be agreed

The Role

Reporting to the CEO, this newly created role will play a central role in connecting strategy to execution across the Ronald McDonald House system, bringing structure, visibility and alignment to organisational priorities. Working closely with the senior leadership team, you will coordinate planning cycles, track delivery against key priorities, embedding the framework, tools and processes.
  
This is a collaborative and influential role, often described as the glue across the organisation, ensuring alignment between leadership, teams and the broader Ronald McDonald House system within Australia. You will support operations, manage planning and reporting cycles, and enhance communication flows to ensure clarity, accountability and transparency across stakeholders
  
You will also contribute to cross-functional initiatives and change programs, helping embed new ways of working and strengthening organisational capability in a fast-paced environment.
  

Skills Required

You’re currently working in a comparable role within a complex organisation such as a large not-for-profit, healthcare, government or a similarly structured environment. You are and comfortable navigating multiple stakeholders, competing priorities and operational frameworks. A highly organised and influential operator, you bring strong communication skills and the ability to connect strategic intent with practical delivery.
  
You will bring to the role:

• Experience coordinating strategy, planning or operational delivery
• Stakeholder management and influencing capability
• Written and verbal communication skills at an executive level
• Experience working in a complex or federated environment
• Influencing structure, processes and alignment across teams
• A delivery mindset with strong attention to detail
• Experience supporting organisational change and transformation

If you are excited by the opportunity but don’t meet every requirement listed, we encourage you to apply and share how your experience could contribute.
  
Ronald McDonald House Australia is committed to keeping children and young people safe in our spaces and do not tolerate any kind of abuse. We implement prevention strategies to reduce the risk of abuse and actively seek to listen, empower, and protect children. Our team, including employees and volunteers, must meet high standards to ensure they prevent and report abuse. All roles are subject to compliance and reference checks and are subject to relevant state/territory legislation.


If you are passionate about contributing your communication, coordination and alignment skills to support families, please submit your CV and covering letter responding to the skills required above or contact Mike Hurdle at NGO Recruitment on 02 8243 0570 for a confidential discussion. To request a full information package please email: officeadministrator@ngorecruitment.com (no applications here please).

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.