Support veterans' welfare with administrative tasks and advice in this full time Wellbeing Facilitator role based in Sydney CBD. Bullet Points Exciting and challenging role assisting injured veterans and their families Opportunity to work with a not-for-profit association Full time permanent position in Sydney CBD Full Job Description Exciting and challenging role assisting injured veterans and their families Opportunity to work with a not-for-profit association Full time permanent position in Sydney CBD About The Organisation Helmed by its new CEO, The Totally and Permanently Incapacitated Veterans’ Association of New South Wales Limited (TPI NSW) is undertaking a change of direction. Our Association members are veterans who sustained psychological or physical injuries in the Vietnam War. The Association also wants to increase support for veterans who sustained injuries in more recent conflicts, with plans to enrich the lives of both younger and older veterans by facilitating an expanded range of offerings to its members. It is envisaged that the Association will increase its outreach to areas offering community engagement and enhanced wellbeing for veterans. Benefits and Culture Modern, open plan offices in Sydney CBD Join an organisation focused on improving the welfare of its members Work in the office Monday to Thursday, and work from home on Fridays Competitive salary offered, in line with your knowledge and experience The Role Reporting to the CEO, this exciting and challenging role plays a crucial part in responding to the welfare needs of our members and their families. The role involves people-centered attention to our members, as well as a proactive approach to creating a network of various resources, based on members’ needs. This will include: Assisting current and new members by providing a high standard of advice regarding entitlements and service referrals Building relationships with other organisations that can offer programs to support the wellbeing of our members Organising and facilitating information sessions and events with guest speakers on relevant topics, alongside quarterly and annual flagship events Coordinating volunteers to visit sick members and their families to provide assistance, or conducting these visits directly Maintain consistency of branding through the TPI website and social media Maintaining the highest standards of professional conduct, consistently demonstrating impartiality and equity in all interactions and decisions Skills & experience Tertiary qualifications in Human Services, Social Services, Social Work, Psychology or Counselling Excellent MS Office skills and familiarity with managing CRMs, social media and website content Confidence to work autonomously and with limited direction, and a capability to problem solve Well-developed time management, organisational, and administration skills Ability to act in a highly professional and honourable manner aligned with organisational code of ethics If you have a genuine desire to provide support and advance the welfare of individuals, please apply by sending your CV with a cover letter responding to the skills required section above. Alternatively, please call (02) 8243 0570 or email debbie.jardine@ngorecruitment.com
Lead family support services, provide supervision, coaching and capacity building for multidisciplinary teams across Darwin & Wadeye. Full Job Description Make a lasting impact for children and families Lead and support a dedicated multidisciplinary team Fixed Term contract ends June 2026 | Darwin base FIFO Wadeye About The Organisation 54 reasons is Australia’s leading child rights organisation, proudly part of the Save the Children Australia Group and global movement. With the child’s voice at the centre, they provide quality services to children and their caregivers, ensuring every young person has their rights met and can thrive in all their diversity. Their people are proudly local and as diverse as the communities they serve. Through programs spanning early years, school engagement, youth justice, family support and domestic and family violence, 54 reasons is committed to creating positive and lasting change for children, young people and families across Australia. Benefits and Culture Salary packaging and additional remote working benefits Flexible work options and additional leave benefits Strong commitment to learning, growth and wellbeing Supportive leadership and meaningful community impact Inclusive, values-driven and child-safe organisation About The Role Based in Darwin and supporting teams across Darwin and Wadeye, you’ll lead a group of family support practitioners providing high-quality services to children, young people and families. Reporting to the Regional Manager, you’ll focus on team leadership, stakeholder engagement, service quality, and operational oversight to ensure programs meet client and contractual obligations. You will also: Lead, supervise and develop a multidisciplinary team to achieve program outcomes Ensure quality service delivery and adherence to contractual and safeguarding requirements Monitor performance, data reporting and compliance processes Build and maintain strong relationships with local communities and service partners Promote advocacy for children and families within the broader service system Travel to Wadeye (approx. one-hour flight from Darwin) on a regular basis Skills Required You are an experienced social or community services professional with leadership skills and a strong understanding of the challenges faced by families in complex circumstances and remote locations. You’re motivated by the opportunity to make a tangible difference in the lives of children and families in the Northern Territory. You will also have: Qualifications in social work, counselling, psychology, human services or a related discipline Experience managing and developing high-performing teams Background working with vulnerable children, families and Aboriginal communities Knowledge of relevant legislation and child protection frameworks Strong communication, networking and stakeholder engagement skills Ability to manage competing priorities in a dynamic, remote service environment If you’re a compassionate and capable leader who believes every child has the opportunity to thrive, we’d love to hear from you. To apply, please click the apply now button and include a cover letter and resume outlining how your experience aligns with the role. For further information, to receive an information pack or a confidential discussion, contact Kelly Gentle at NGO Recruitment on (02) 8243 0570.
Lead a remote counselling team supporting trauma survivors via phone, chat & email. Full time, SCHADS 7.1, remote-based with NSW preferred. Full Job Description Empower survivors of complex childhood trauma Lead the counselling team to deliver phone, webchat and email services Full time | Remote-based (NSW preferred) | SCHADS Level 7 Pay Point 1 About Blue Knot Foundation Blue Knot Foundation is the National Centre of Excellence for Complex Trauma, advocating and providing support to those who have experiences, and those who support them personally and professionally. The Foundation’s core mission is to empower adult survivors by offering a range of critical services that include: The Blue Knot Helpline, which provides trauma-informed Telehealth counselling, information, and referrals to support adult survivors of complex trauma mostly from childhood experiencing the mental health impacts of their trauma, as well as their supporters and professionals The Redress Support Service which offers free, independent, and confidential telephone support for people engaging with the National Redress Scheme, helping survivors navigate the application process and achieve redress Blue Knot also provides other externally focused support services that include educational workshops, professional development training, supervision and consultancy. Benefits & Culture Join a purpose-led, trauma-informed organisation driven by strong values and a commitment to national best-practice in complex trauma services Enjoy a supportive, flexible, and fully remote work environment that prioritises staff wellbeing Receive SCHADS Level 7.1 remuneration along with access to high-quality clinical supervision and professional development Be equipped with the necessary technology and support to maintain a safe and ergonomic home workspace Contribute meaningfully to a team making a real difference in the lives of people impacted by complex trauma About the Role As a Helpline Team Leader you will support a remote team of Helpline Counsellors who provide short-term, trauma-informed telehealth counselling to adult survivors of complex trauma experiencing mental health challenges. You will work closely with the Helpline Service Delivery Manager and a peer Team Leader to ensure effective efficient service delivery via phone, webchat, and email, for a service that operates during business hours seven days a week, 365 days a year. The Team Leader is responsible for day-to-day people management, internal supervision, service coordination and ensuring alignment with clinical governance frameworks and the National Safety and Quality Mental Health Standards. You’ll foster team cohesion and wellbeing, support the delivery of consistency of team-based complex trauma best practice responses, and play a key role in compliance, incident and risk management, daily workflows and continuous quality improvement. This full-time role includes on-call responsibilities shared on a rotating basis across weekends and public holidays, and while primarily remote, will require occasional travel to Lavendar Bay for team meetings. Experience and Skills Required You are a collaborative and trauma-informed clinical and people leader who thrives in a dynamic, people-centred environment. With strong interpersonal people and operational management skills, you can effectively support team performance balanced with wellbeing within fast-paced emotionally challenging contexts and enable safe, high-quality service delivery which best meet the needs of service users. You will bring: At least 3–5 years of clinical experience in trauma-informed mental health settings, ideally working with complex trauma clients Tertiary qualification in Psychology, Social Work, Counselling (or equivalent), plus non-provisional registration with a relevant professional regulatory body Leadership experience, including decision-making, operational and professional supervision, and mentoring of clinical teams in complex trauma or mental health contexts Proven capability in people management of a remote workforce, including feedback, performance, wellbeing and growth Experience managing real-time service demand, daily workflows, rosters, and compliance with clinical and quality standards Excellent communication, collaboration, and problem-solving skills Competence using digital tools such as Microsoft Office and service user databases (Salesforce experience highly desirable) If you are a compassionate and capable leader who shares the vision of healing, hope and growth for people impacted by complex trauma, we would love for you to apply.  To apply, please click the Apply Now button and include a cover letter and resume outlining how your experience aligns with the role. For further information, to receive an information pack or a confidential discussion, contact Kelly Gentle at NGO Recruitment on (02) 8243 0570.
